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๐Ÿ“ Project
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๐Ÿ’ฌ

Select a contact to compose a message

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Upload XLSX
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Convert
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Clean Data
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Save Project
1
Upload your XLSX file
Supports .xlsx and .xls files. Your file never leaves this device.
๐Ÿ“Š
Drop your XLSX here or click to browse
No file chosen
Data Cleaning
Detect and remove duplicate numbers, formatting errors and missing data before running your campaign.
๐Ÿงน
Load a project or contacts first, then click Analyse to scan for issues.
โœ… Ready to save as project
Your data is clean and ready. Give this project a name and save it โ€” syncs across all your devices.
Message Library
Your message library โ€” built-in templates and custom messages. Sync across all devices.
Loading templates...
Help & Guide
Everything you need to get the most out of Outlo. Click any section to expand.
๐Ÿš€
Getting Started
What Outlo is and how to set it up
โ–ผ
  • 1
    Outlo lets you send personalised WhatsApp messages to 100+ contacts a day โ€” without typing each one manually.
  • 2
    Upload your contact list via the ๐Ÿ”„ XLSX Converter tab, convert it, save as a project, and your contacts are ready to go.
  • 3
    Use โšก Quick Fire for maximum speed โ€” auto-advances after each send โ€” or the ๐Ÿ’ฌ Outreach tab for more control.
  • 4
    Track replies, follow-ups and cold contacts to keep your pipeline clean.
๐Ÿ’ก Tip: Install Outlo as a desktop app from Chrome (look for the โŠ• icon in the address bar) for the fastest experience.
๐Ÿ“‚
Uploading Contacts
How to convert and load your XLSX files
โ–ผ
  • 1
    Click the ๐Ÿ”„ XLSX Converter tab at the top.
  • 2
    Drag your Excel file onto the upload zone or click to browse. Works with DLD exports, Bayut, Property Finder and any spreadsheet.
  • 3
    Outlo auto-detects column names. Check that Name, Phone and Area are correctly mapped.
  • 4
    Click โšก Convert & Load into Outreach โ€” contacts load instantly.
  • 5
    Click ๐Ÿ’พ Save as Project to save the list to your account so it reloads automatically next time you log in.
๐Ÿ’ก Tip: Phone numbers are auto-formatted with the 971 country code. You don't need to clean them first โ€” use the ๐Ÿงน Data Cleaning tab for that.
โšก
Quick Fire Mode
Send 100+ messages fast with zero distraction
โ–ผ
  • 1
    Click the โšก Quick Fire tab โ€” shown in green at the top.
  • 2
    Choose your queue: Pending only, Follow-ups due, or Both. Set your daily limit with the slider.
  • 3
    Pick your language and hit Start Session.
  • 4
    Each contact appears as a card with their details, live market data for their area, and a pre-filled message.
  • 5
    Click Send on WhatsApp โ€” it opens pre-filled. Come back, and Outlo auto-advances to the next contact.
  • 6
    Use Skip to move on without sending, or โœ• Cold to mark them cold and remove from future queues.
๐Ÿ’ก Tip: Quick Fire is the fastest way to hit your 125/day target. Use it every morning as your daily outreach routine.
๐Ÿ’ฌ
Sending Messages
Campaigns, languages and WhatsApp
โ–ผ
  • 1
    Select a contact from the list on the left in the ๐Ÿ’ฌ Outreach tab.
  • 2
    Pick a Campaign โ€” Market Update, Let's Connect, I Have a Buyer, Off-Plan Launch or Follow Up.
  • 3
    Choose the Language โ€” ๐Ÿ‡ฌ๐Ÿ‡ง English, ๐Ÿ‡ฆ๐Ÿ‡ช Arabic or ๐Ÿ‡ฎ๐Ÿ‡ณ Hindi. The message personalises with their name, area and unit number automatically.
  • 4
    Edit the message if needed, then click Open in WhatsApp.
  • 5
    When you return to Outlo a nudge banner will ask "Did they reply?" โ€” one tap to mark as Replied.
๐Ÿ’ก Tip: Add {{avg_price}}, {{transactions}} or {{trend}} to any template to inject live market data for that contact's area automatically.
๐Ÿ“
Projects
Saving and switching between contact lists
โ–ผ
  • 1
    After loading contacts, click ๐Ÿ’พ Save as Project in the project bar.
  • 2
    Give it a descriptive name like "South Bay Owners" or "Motor City Brokers".
  • 3
    Switch between projects instantly using the dropdown โ€” all contacts and progress restore automatically.
  • 4
    Projects sync across all your devices and reload automatically when you log back in.
๐Ÿ’ก Tip: Your last active project reloads automatically on every login โ€” no need to re-select anything.
๐Ÿงน
Data Cleaning
Remove duplicates, fix numbers, flag missing data
โ–ผ
  • 1
    Go to the ๐Ÿงน Data Cleaning tab after loading a project.
  • 2
    Click ๐Ÿ” Analyse Contacts โ€” Outlo scans for duplicate phones, format errors and missing numbers.
  • 3
    Review the issues shown โ€” duplicates, format errors and missing phones are listed separately.
  • 4
    Fix individually or click โœ“ Apply All Fixes to clean everything in one go.
  • 5
    Re-save your project after cleaning to persist the clean list.
๐Ÿ’ก Tip: Always clean your data before starting a Quick Fire session to avoid wasted sends.
๐Ÿ”
Follow-up Sequences
Track and send follow-ups at the right time
โ–ผ
  • 1
    Go to the ๐Ÿ” Follow-up Sequences tab to see your full pipeline.
  • 2
    The pipeline shows: Sent โ†’ Follow Up 1 โ†’ Follow Up 2 โ†’ Follow Up 3 โ†’ Replied / Cold.
  • 3
    Click ๐Ÿ”ด Due Now to see only contacts overdue for their next follow-up based on your day thresholds.
  • 4
    Click Send FU1/2/3 to open WhatsApp pre-filled with the follow-up message โ€” contact automatically advances to the next stage.
  • 5
    Edit the 3 follow-up templates and day thresholds at the bottom of the tab.
๐Ÿ’ก Tip: Due follow-ups also appear in Quick Fire when you select "Follow-ups due" โ€” the fastest way to clear your queue.
โœ๏ธ
Templates
Editing and creating your own messages
โ–ผ
  • 1
    Go to the โœ๏ธ Templates tab to see all built-in and custom templates.
  • 2
    Click โœ๏ธ Edit on any template to modify the message in English, Arabic or Hindi.
  • 3
    Click + New Template to create your own. Custom templates sync across all devices.
  • 4
    Available placeholders: {{name}} โ†’ first name  |  {{area}} โ†’ area  |  {{unit}} โ†’ unit/villa number.
  • 5
    Market data placeholders: {{avg_price}}, {{price_sqft}}, {{transactions}}, {{trend}} โ€” inject live DLD data automatically.
๐Ÿ’ก Tip: Click Use this on any template card to instantly set it as your active campaign in Outreach and Quick Fire.
๐Ÿ“Š
Tracking Progress
Statuses, notes and exporting
โ–ผ
  • 1
    After sending, mark the contact: โœ“ Sent, โ†ฉ Replied, ๐Ÿ”” Follow Up or โœ• Cold.
  • 2
    When you return from WhatsApp a nudge banner appears asking if they replied โ€” one tap to mark it.
  • 3
    Add notes to any contact to record what they said or when to follow up.
  • 4
    Use the filter dropdown to show Pending, Sent, Replied etc. Your daily counter tracks today's sends.
  • 5
    Click โ†“ Export to download a CSV of all contacts with their current status and notes.
๐Ÿ’ก Tip: All progress saves to Supabase โ€” it's there when you log back in on any device.
Follow-up Sequences
Automatically track who needs a follow-up and send the right message at the right time.
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Sent
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Follow Up 1
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Follow Up 2
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Follow Up 3
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Replied
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Cold
Show:
Load contacts and start sending to see your follow-up pipeline here.
Follow-up Templates
Edit the messages sent at each follow-up stage. Changes save automatically.
๐Ÿ”” Follow Up 1
Send after days of no reply
Hey {{name}} ๐Ÿ‘‹ Just following up on my message from a few days ago โ€” wanted to make sure it didn't get lost. Still happy to have a quick chat if the timing works for you. No pressure at all. Worth a 5-minute call this week?
๐Ÿ”” Follow Up 2
Send after days of no reply
Hi {{name}}, I know you're busy โ€” just wanted to reach out one more time as I genuinely think there's an opportunity here worth discussing. If now isn't the right time, completely understand. Just let me know and I won't bother you again. Are you open to a quick call?
๐Ÿ”” Follow Up 3
Send after days of no reply
Hey {{name}}, Last one from me โ€” I promise! If you're ever thinking about property in Dubai and want a straight-talking conversation, you know where I am. Wishing you all the best either way. ๐Ÿ‘‹
โšก
Quick Fire Mode
Focus mode โ€” one contact at a time. Hit send, auto-advances to the next. No distractions, maximum output.
Pending contacts
Contacts you haven't messaged yet
0
Follow-ups due
Contacts overdue for a follow-up
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Both โ€” Pending + Follow-ups due
Maximum outreach session
0
Language
Daily limit
125
โŒจ๏ธ Keyboard Shortcuts
Works in both Quick Fire mode and the Outreach tab.
โšก Quick Fire
Mark Sent โ†’ next contact
S
Skip โ†’ next contact
N
Mark Cold โ†’ next contact
C
Open WhatsApp
Space
๐Ÿ’ฌ Outreach Tab
Mark selected contact Sent
S
Mark Replied
R
Mark Cold
C
Mark Follow Up
F
Open WhatsApp for selected
Space
Next / previous contact
โ†“โ†‘
General
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๐Ÿ’ก Pro tip: In Quick Fire โ€” open WhatsApp with Space, send the message, switch back and press S. 125 messages in under 45 minutes.